Mr. Eric Dương Quang Duy

VietAviation Logistics Company Limited

With more than 20 years in Logistics Operations, Eric Duong has experience in International Express Courier services, Air cargo Transport Business, and Warehouse Distribution, Last Mile Delivery, and E-commerce logistics. He has various practices and an understanding of the development of logistics operations in Vietnam from 2003 until now. From manual key in CDF (customs declaration form) to the automatic system and now digital transformation, from landline barcode scanning in the Warehouse process to wireless portable device, from single local software to cloud-based, big data system online around the clock.

Eric joined big 3PL service providers like TNT Express now FedEx, Indotrans Logistics Vietnam, Midea Electric Global, Kangaroo Home Appliance Indonesia, Viettel Post, and GHN Vietnam and now set up his own VietAviation with an ambition to takeoff airfreight business in Vietnam to new global service level.

Ms. Trang Bui

Country Head
Cushman & Wakefield Vietnam

Trang Bui is the Country Head of Cushman & Wakefield Vietnam, a global real estate services firm that focuses on delivering exceptional value for real estate occupiers and owners. In this role, she oversees management and business activities across the market and drives strategic initiatives for the Vietnam office to enhance business development and capture transaction opportunities.

Trang has over 18 years of extensive and diverse commercial real estate advisory experience, and has closed over USD300 million worth of transactions, including some of the highest- profile development and investment deals on the market for the past 3 years. Trang is passionate about growing the market as a whole and assisting sustainable capital deployment. She is curently leading a total of USD2.5 billion advisory and capital attraction activities in Vietnam for 2022. She is an active keynote speaker at real estate conferences in Vietnam, Singapore, Hong Kong, Korea, China, and the United States.

Passionate about building and nurturing the community, she led one of the first D&I campaigns focusing on equality for a global corporate company in Vietnam. Trang Bui also provided advisory and transactional services for Advisory in Australia Vietnam Young Leadership Dialog (AVYLD) 2022.

Dr. Rakesh Singh

Institute of Supply Chain Management, India
  • Chairman Institute of Supply Chain & Management Pvt. Ltd. Mumbai India
  • A global Supply chain thought leader engaged with the new thinking in supply chain management in a post COVID world.
  • Gold Medalist in MA Economics from Mumbai University and PhD in supply chain management
  • Focuses on supply chain strategy, Integrated Business Planning, Data and analytics, digital transformation, and Sustainability
  • Builds on offering a way of dealing with the ‘new normal’ - characterized by volatility, sustainability, resilience and responsibility.
  • Has has taught in some of the best B-Schools like INSEAD, Athens University of Economics and Business, ISB, IIM Kolkata, Great Lakes Institute of Management, SP Jain, NMIMS
  • Trained corporates like Uni Lever, P&G, ACG, Cipla, UltraTech Cement, Capital Foods, Bristlecone, Infosys, Fiat India, Nivea, Murugappa group, L&T, Syngenta, Rallis, Mahindra & Mahindra, Dabur, John Deere Tractors, Tata Steel etc.
  • He is widely published, both, nationally and internationally. Is an acclaimed speaker at domestic and international fora. Has authored four books on demand planning, economics, and logistics
  • He has worked on various Government Committees, consulted manufacturing, Agri, and transportation enterprises in India.

Ms. Quyen Nguyen

Director of CEL
Co-Founder of Vietnam Supply Chain
Founder & Owner of Laiday Refill Station


  • Recognized as one of the "Supply Chain Pros to Know" in 2023.
  • Honored with the "2023 Women in Supply Chain Award".
  • Awarded as the "Most Inspiring Supply Chain Professional of the Year" in 2022 by Supply Chain Asia

Quyen Nguyen is a luminary in supply chain management and a fierce advocate for sustainability, making her a fitting panelist for the Sustainable Delivery Solutions discussion at Smart Delivery Vietnam 2023. As the Founder and Owner of Laiday Refill Station, Quyen has revolutionized retail in Vietnam by offering a unique array of over 400 eco-friendly and reusable refillable products, significantly reducing daily plastic waste.

Her commitment to green practices extends to her role as Director of CEL, where she focuses on creating autonomous and sustainable supply chains. Quyen is also a Co-Founder of Vietnam Supply Chain, amplifying her influence on a national scale. Her advocacy doesn't end there; she contributes to non-profits and serves on international advisory boards, including the Supply Chain Asia & Logistics Group UAE.

Awarded as one of the "Supply Chain Pros to Know" and honored with the "2023 Women in Supply Chain Award," Quyen's numerous accolades stand as a testament to her transformative impact on the industry. It's her philosophy of being "a part of the solution, not pollution" that defines her the most. Under this ethos, she manages Laiday Refill Station through a balanced "3Ps" model: Profit, Planet, and People, embodying the perfect blend of business acumen and environmental stewardship. With over a decade in the field, Quyen brings both depth and breadth to the crucial conversation on sustainable delivery solutions.

Mr. Nguyen Huy Duc

General Director
General International Logistics

Duc Nguyen is General Director of GIL - a joint venture between top 03 global shipping line & ITC corp - top Vietnam terminal operator. GIL is a barge player focus on sustainable and tailor made solution to align with vision net-zero emissions of Vietnam in 2050 through offer greener transportation options.

Duc is passionate about the next generations of efficiency supply chain systems. Experiencing more than 10 years in logistics & shipping industry by went through well-structured of global organization (CEVA Logistics, CMA CGM) or start up environment (EcoTruck).

Ms. Thảo (Phoebe) Trương

Vice Director
FPT Digital Retail Joint Stock Company

With more than 14 years of experience in the retail industry, I have had the opportunity to cooperate with many company models from startups, distributors to MNC. To always strengthen my own abilities, I have worked through the departments of Marketing, Operations, Sales, and Purchasing so that I can confidently manage many store chains. 12 years in the luxury retail and 2 years in the ICT industry have given me many perspectives on how to start a brand, run stores and maintain a business with customer experience as the main strategy!

I have joined T.M.G, Phuong Phat Company, VinDS (Vingroup), Chanel Vietnam, Start-up Skinetiq and currently in charge of FPT Retail's ICT hi-end concept with more than 50 stores.

Mr. Tran Duy Khiem

Head of Marketing
APE TECH Solutions

Khiem is the Head of Marketing at APE TECH SOLUTIONS, a fast growing software development companies that specialized in Supply Chain operation solutions. Prior to his stint at APE Tech solutions, Khiem spent more than 20 year of experience in logistics with P&G, DongA Bank, Gemadept Logistics, Smartlog, U&I Logistics Corporation.

Besides, Khiem is the regular key note speaker in logistics topics at Global Supply Chain Council (GSCC), Vietnam Supply Chain Community (VSCC), Vietnam Logistics Association (VLA), Universities in Vietnam. Khiem was an editor of Vietnam Supply Chain Insight Magazine from 2009-2011.

Khiem has the passion to contribute toward people development in Vietnam logistics area. He has regular sharing on his blog www.khiemtranbuoisang.com.

Mr. Tuyen Dinh

Country Head
Anchanto Vietnam

Ông Tuyen Dinh là Trưởng đại diện tại Việt Nam với hơn 10 năm kinh nghiệm trong ngành công nghiệp thương mại điện tử. Anh đã chứng minh được mình là một nhà lãnh đạo mạnh mẽ, tư vấn và thúc đẩy các chiến lược và thực hiện giải pháp xuất sắc về hoạt động thương mại điện tử cho các thương hiệu, nhà bán lẻ, nhà phân phối điện tử và nhà cung cấp dịch vụ 3PL.

Ông Tuyen Dinh có kinh nghiệm nhiều năm trong Quản lý và hoàn thành bán hàng giải pháp phức tạp trong bán lẻ, ngân hàng, tài chính, thương mại điện tử, chuỗi cung ứng thời trang, fintech và các cơ sở y tế. Bán hàng thông qua các nhà cung cấp phần mềm toàn cầu và các nhà cung cấp dịch vụ tích hợp (SIs), chẳng hạn như Adobe, Magento, Sitecore, Shopify, AWS và các hệ thống thanh toán điện tử (Zalo, Momo, VNPay, AsiaPay, v.v.). Giao tiếp đa văn hóa trên nhiều quốc gia khác nhau tại châu Á Thái Bình Dương và Đông Nam Á đến ANZ.

Mr. Jaideep Deodhar


Jaideep has worked for 27 years in a range of roles. He has been an entrepreneur for many years, having founded Simulytics Services in 2007. At Simulytics, he has delivered cost-optimization, network design, and consulting assignments at large companies in power, consumer products and logistics industry. The optimization solutions were built on large-scale Mixed Integer Linear Programming (MILP) models.

Simulytics has successfully launched cutting edge software products for logistics operations. Its flagship product, STOCKMETRY (Warehouse Management System) is powering over 50 warehouses across India and Africa. STOCKMETRY has delivered benefits in a range of industries – consumer products, apparels, retail, footwear, industrial products, automotive and footwear.

Jaideep is an alumnus of IIT Bombay and IIM Lucknow, and takes a keen interest in academics. He is a visiting faculty at IIM Lucknow, and IIM Udaipur. Jaideep is on the Board of Governors of IIM Lucknow. In his spare time, Jaideep is a keen marathon runner.

Mr. KK Chiu

Smart Minds Holdings Limited

Ông KK Chiu là Giám đốc của Công ty Smart Minds Holdings Limited, nhà cung cấp giải pháp logistics SaaS hàng đầu, và cũng đại diện cho một trong những người đồng sáng lập của Zeek. KK có một hồ sơ quản lý điều hành đã được chứng minh với 8 năm kinh nghiệm trong lĩnh vực logistics và hơn 25 năm kinh nghiệm thúc đẩy tăng trưởng doanh số và phát triển sản phẩm trong ngành Công nghệ thông tin và Marketing số. Trước khi tham gia Smart Minds, KK đã làm Tổng Giám đốc tại SINA Hong Kong và thành lập phòng truyền thông đa phương tiện của New Media Group, tập trung chủ yếu vào trải nghiệm marketing truyền thông mới.

Thông qua phát triển chiến lược, ông KK Chiu đã dẫn dắt Smart Minds phát triển kinh doanh logistics SaaS trên khu vực Đông Nam Á thông qua việc hợp tác với các Doanh nghiệp Đáng tin cậy (ví dụ như Minor Food, Pizza Hut, Circle K và McDonald's), Các đối tác chiến lược (ví dụ như Weeloy và Shoppertise) và Các đối tác 3PL (ví dụ như Pandago, GrabExpress và GoGet). Tận dụng công nghệ logistics và mô hình SaaS với 4 dòng sản phẩm SmartHub, Enterprise, SmartParcel và SmartData, KK đang điều hành Smart Minds để nhanh chóng phát triển thành một nhà cung cấp giải pháp thương mại điện tử và logistics cuối cùng tại châu Á, với hoạt động kinh doanh tại Hong Kong, Singapore, Malaysia, Thailand, Taiwan, and Vietnam.

Ms. Luyen Ngo


With over 15 years of logistics experience, including roles at prominent express companies such as TNT and DHL, Ms. Luyen Ngo possesses an in-depth understanding of the ever-evolving e-commerce logistics landscape. Her extensive industry knowledge, coupled with diverse skill sets, has empowered her and her partners to establish SG Link, a dynamic logistics company poised for success in the e-commerce sector.

She serves as the Strategic and Business Development Director at SG Link, where she plays a pivotal role in shaping the company's trajectory.

Her primary focus is on developing products in response to market demands and crafting a comprehensive company strategy. Ms. Ngo's vision and leadership aim to propel SG Link to the forefront of the international e-logistics arena in Vietnam, with the ambitious goal of securing a position among the top three companies in the industry.

Mr. Hoan Tran

Vice President of Product

Hoan Tran is the founder and VP of Product at SwiftHub, a technology-driven solution to one of e-commerce's most significant hurdles: supply chain management and fulfillment.

With a deep understanding of the industry's challenges, Hoan and his team developed cutting-edge supply chain software, and exceptional fulfillment solutions to help e-commerce companies seamlessly get their products into the hands of their customers.

SwiftHub is more than a company; it's a reliable partner in the growth and expansion of e-commerce businesses. Hoan's commitment to excellence, innovation, and tailored solutions positions SwiftHub at the forefront of shaping the future of e-commerce, one optimized process at a time.

Mr. Carsten Ley

Founder & Business Transformation Consultant
Asia PMO

Transforms your business into a focused, aligned & result-oriented organisation with engaged employees and delighted customers. Entrepreneur, Enabler & Project Lead in Customer Experience, Agile / Change Management & OKRs.

Former Lazada VP Customer Experience, Project Manager for Banking & Fintechs, Deloitte Consultant and Strategy, Agile & OKR Advisor for Panasonic, Ajinomoto, Bosch, etc.

Mr. Tran Hoang Quoc Khanh

Head of Sales
YunExpress Logistics Vietnam Co., Ltd.

With over 15 years of experience in cross-border logistics industry. He has a passion for delivering excellent customer experience and creating value for his clients. He has extensive experience in various aspects of logistics and cross-border e-commerce, such as business development, product management, customer solution, and more. He has worked with some of the leading companies in the field, such as FedEx Express, SF Express, JD Logistics, and YunExpress. He has been involved in several innovative projects and initiatives that have improved the efficiency and quality of logistics services. He has also developed and implemented strategies and solutions that have enhanced customer satisfaction and loyalty. He will share his insights and best practices on how to enhance customer experience in logistics and cross-border e-commerce.

Mr. Senthil Kumar

Asendia Singapore / South Asia

Senthil is a highly experienced leader with over 15 years of experience in general management, e- commerce and logistics and has held senior leadership positions in DHL E-commerce, Samsung and most recently Janio Asia. He has an intimate knowledge of, and experience across various facets of logistics and e-commerce and utilized this experience to build cohesive teams and grow sustainable revenue and profit in challenging market environments.

Senthil was awarded the Asian Business Fellowship Award (by the Ministry of Trade and Industry of Singapore) in the early years of his career and he has had market exposure and hands-on knowledge across various geographies: South Asia, Southeast Asia, North Asia and Oceania.

Senthil holds both a Master of Business Administration from the Kellogg-HKUST Executive MBA Program and a bachelor’s degree in business studies from Nanyang Technological University Singapore.

Mrs. Hoàng Thị Ngọc Nguyên (Anna)

Managing Director
XPD Global Forwarding & Solution (Vietnam)

With more than 20 year in Forwarding and Logistics from 1999, has experience in Global Logistics Companies with main Roles was set up, operating and develop new project of company such as the Customs Domestics Trucking Solution of Royal Cargo, Air-Sea Consolidation Service of Exel Logistics, Air Freight and ISO Audit leader in DHL Global Forwarding and Agility Limited Vietnam before Acquistion by DSV.

Early of year 2022 was in charges a role set up Airfreight Division and E.Commerce at SEKO Logistic Vietnam.

From Apr 2023, set up and take new roles as Managing Director of xpd global Forwarding & Solution (Vietnam), is a Mexico Logistics Company with 80 offices in the world, mainly based in Latam- Noram and Europe with experience +20 years, and just start expansion Asia Pacific in 2023.

Mr. Hung Pham

Transport Solution Manager
FM Logistic Vietnam

Mr Hung Pham worked in the retail/ FMCG industry for 3 years at Saigon Co.op and Mondelez Vietnam, focusing on Operation Excellence and daily operations.

He then moved to the Consultant industry and has 3 years of working in network strategy/ DC design/ Operation Excellence projects across multiple industries in Australia, Singapore, New Zealand, Vietnam.

Mr Hung Pham is now leading the Transport Solution at FM Logistic Vietnam since 2022

Mr. Harti Hamza

Managing Director
FM Logistic Vietnam

Mr Harti joined FM Logistic in 2013 as part of the strategic projects team for 2 years where he contributed to the acquisition of Spear Logistics in India.

He then managed warehousing operations in France for more than 2 years with a strong experience in Complex Retail Operations.

He is now leading FM Logistic Vietnam since its inception in 2017, focusing on delivering efficient end to end Omnichannel Supply Chain solutions.

Mr. Dau Hoang Minh

Seedcom Logistics

Dedicated and results-driven supply chain expert with 18 years of experience optimizing end-to-end supply chain operations for diverse industries: Hightech, Healthcare, FMCG, Retail... Proven track record in enhancing efficiency, reducing costs, and improving overall supply chain performance, by leveraging data analytics and technology for making decision and measuring achiveable result.

Mr. Binh Nguyen

BHG Logistic

Nguyen Thanh Binh is a seasoned professional with a robust educational background and a wealth of experience in the fields of Auditing and Accounting, Information Technology, and Chief Accountancy. Graduating from the University of Economics in Ho Chi Minh City and the University of Science and Nature HCMC, Binh also holds a Certificate of Chief Accountant, showcasing his multifaceted expertise.

Proficient in English and possessing strong computer skills, Binh's professional journey has been marked by significant contributions to various organizations. He has lent his expertise to notable entities such as BPC Vietnam, Robin Chia & Co., BSM Software Corp, Sera Viet Nam – a 100% French enterprise, and PHC JSC. Currently, he serves as the CEO of BHG Logistics, where he continues to steer the company towards success.

Binh's experience includes expert project management for logistics software projects involving key players like Satra, Tan Cang Sai Gon, Saigon Coop, and Vietnam Post. Beyond his role as a CEO, he is actively engaged as a mentor, providing support and guidance to the SME Monitoring Association in HCM City.

Aligned with the work ethos of "BASIC QUALITY ADVANCE," Binh is driven by a commitment to self-improvement. His goals are centered around delivering the best services to customers while maintaining a focus on cost-effectiveness. Binh's dedication to continuous improvement, coupled with his diverse skill set and extensive experience, positions him as a valuable asset in the dynamic landscape of logistics and business management.

Mr. Phan Xuan Dung

Nin Sing Logistics (Ninja Van Vietnam)

Mr. Dzung Phan, currently serving as the President of Ninja Van Vietnam, brings over three years of invaluable experience as a management consultant. His expertise spans diverse sectors, including telecommunications, textile and garment, infrastructure, and public sector. In the dynamic field of management consulting, Dzung has excelled in crafting market entry strategies, driving growth initiatives, shaping corporate strategies, and implementing measures for labor productivity improvement. His multifaceted background reflects a strategic mind capable of navigating complex business landscapes.

As the leader of Ninja Van Vietnam, Dzung Phan leverages his skill set to contribute to the company's success and advancement in the competitive logistics and delivery industry. In his current roles, he forges relationships with clients (both small & big sellers), has his finger on the pulse of the e-commerce market, manages the growth of Ninja Van Vietnam, and drives regional initiatives to connect Vietnamese sellers to different countries in the region.